Quest
228 Case Studies
A Quest Case Study
Swiss Post, Switzerland’s national postal service with 56,000 employees, faced challenges monitoring a diverse database estate: their existing tools lacked automation, led to fragmented, non‑harmonized solutions across teams, and raised security concerns around open ports. The team needed a single, secure monitoring platform to standardize analysis, enable collaboration and provide reliable, automated performance insights.
They selected Quest Foglight for Databases—valued for cross‑platform cartridges, proven longevity, intuitive UI, reduced port usage and responsive support—and partnered with Diso for implementation under a five‑year contract. Foglight is now the primary monitoring tool for SQL Server, enabling proactive diagnostics, expected removal of a separate reporting server by using Foglight’s historical data, faster DevOps testing and automation of routine maintenance, delivering time savings and better collaboration.
Hans-Jörg Bütler
Head of Database Operations