Case Study: Phoenix Software strengthens Active Directory security and slashes disaster recovery from days to hours with Quest

Phoenix Software strengthens its own security and cyber resilience with solutions from Quest

Phoenix Software is a 430‑person, award‑winning UK IT solutions and managed services provider that rigorously vets every vendor before adding products to its portfolio. To ensure it only sells and supports best‑in‑class tools, Phoenix tests prospective solutions in its own environment and needed robust Active Directory security, reliable threat detection and response, disciplined Group Policy governance, fast disaster recovery and automated privilege management to meet client and regulatory obligations.

Phoenix adopted Quest Active Directory solutions — Change Auditor, GPOADmin, Recovery Manager for Active Directory (Disaster Recovery Edition) and One Identity Active Roles — and now uses them in its own stack. The tools block unauthorized changes to admin accounts and GPOs, provide enriched logging and real‑time threat detection, enable staged GPO rollouts and quick rollbacks, automate privilege tasks for compliance, and cut AD disaster recovery from days to one or two hours.

Phoenix Software

Shaun Tosler

Infrastructure and Security Manager