Case Study: Ulbrich Stainless Steels and Special Metals, Inc. achieves streamlined IT documentation access and faster IT research with Quest

Manufacturer ensures uptime and slashes IT workload

Jemena, an Australian utility, faced growing access-management risks as it scaled user accounts and permissions. The company needed stronger, more reliable control and auditability over who had access to critical systems to reduce compliance exposure and security gaps.

Jemena implemented Identity Manager as a single source of truth and deployed scheduled automated attestations to validate and revoke access. The solution tightened access controls, simplified ongoing certification, and materially reduced access-related risk and administrative overhead.

Ulbrich Stainless Steels and Special Metals, Inc.

Leonard Charran

Network Administrator