Quest
228 Case Studies
A Quest Case Study
A large U.S. integrated healthcare network with 36,000+ employees and services spanning 17 hospitals and 500+ care sites saw its SQL Server estate grow rapidly (from ~100 to 250 servers), creating visibility and monitoring gaps. Because clinical applications, patient records and on-call systems require high uptime, the IT team needed a single-pane-of-glass solution to detect and prevent outages and performance slowdowns that could affect patient care.
They implemented Foglight for SQL Server to consolidate multi-domain monitoring, provide granular diagnostics, custom alerts and dashboards (including a daily “Morning Coffee” view) and help meet HIPAA-related controls. The platform enabled proactive tuning, faster root-cause analysis and vendor-change visibility (for example, preventing harmful Auto Shrink actions that had slowed nurse time clocks), scaling to monitor 520 databases and delivering improved uptime, quicker resolution and clearer reporting for stakeholders.
Integrated Healthcare Network