Quest
228 Case Studies
A Quest Case Study
Jenkon is a U.S.-based technology company that hosts infrastructure and SaaS applications for thousands of home‑based businesses and millions of users. Rapid growth exposed limits in its monitoring and protection tools: SQL Server performance issues often took multiple engineers hours to diagnose, and moving or restoring large databases could take up to nine hours—threatening scalability and customer availability.
Jenkon deployed Spotlight on SQL Server for monitoring and LiteSpeed for SQL Server for backup/recovery. Backups that once took nine hours now complete in about 45 minutes (roughly 90% faster), performance issue resolution has dropped from hours to minutes with a single engineer (about a 30% improvement overall), and the company gained greater scalability, uptime and faster development cycles.
Jeff Bobadilla
Senior Engineer