Case Study: Global Information Technology Company (Technology) achieves real-time database monitoring and reduced reliance on DBAs with Quest Foglight for Databases

Global IT Company Makes Logistics System More Efficient with Foglight

A global IT company that provides cargo logistics SaaS for airlines lacked real-time visibility into its Oracle database environment, leaving a non-DBA cloud services team blind to critical issues like running out of table space, reaching connection limits, and blocking/deadlocking. Those gaps caused system unresponsiveness that disrupted airline operations and created audit and compliance headaches from unauthorized or untracked changes.

The company implemented Foglight for Databases, gaining plain‑English, real-time alerts and an easy-to-read dashboard that exposed long-running SQL, locked transactions and change history. As a result the team reduced reliance on DBAs and ticketing, sped up troubleshooting, met audit requirements with change tracking, and improved overall database performance and customer experience.