Case Study: AmTrust Financial Services, Inc. achieves improved database performance and faster issue resolution with Quest Foglight

Financial services company boosts the business value of databases

AmTrust Financial Services, a U.S.-based multinational property and casualty insurer serving small-business markets with about 6,000 employees, depends on a large estate of SQL Server databases (roughly 140) to run its business. As acquisitions added repositories and its legacy on‑prem monitoring proved balky and hard to access, the company needed an easy-to-learn, web‑accessible tool to ensure database performance and reliability didn’t disrupt customers or operations.

AmTrust deployed Quest Foglight, a cloud-based monitoring and diagnostic solution that was installed in under an hour and now monitors about 95 SQL Server databases across production and development. Foglight’s lightweight, time-stamped logging and real‑time views let DBAs quickly pinpoint issues, drive code and performance optimizations, reduce help requests, improve cross‑team collaboration, and provide reliable evidence of database behavior — with scope to extend monitoring to more platforms in the future.

AmTrust Financial Services, Inc.

John Waclawski

Lead Database Administrator