Case Study: Multinational Oil and Gas Producer achieves no‑downtime, rapid Active Directory recovery with Quest Recovery Manager

Energy giant ensures seamless business continuity

A multinational oil and petrochemical producer with 86,000 employees faced the risk that even an hour of Active Directory (AD) downtime could cost millions, disrupt critical business processes, and damage market confidence. Accidental deletions or misconfigurations of user accounts, groups or Group Policy objects also posed operational and security risks and had to be demonstrably recoverable for annual audits.

Working with Tata Consultancy Services and using Quest Recovery Manager for Active Directory, the company implemented fast, granular and full-forest AD recovery without downtime—cutting forest-level recovery time by up to 95%. The solution restored user accounts, groups and GPOs in minutes, supported successful annual audits, preserved productivity and security, and mitigated the financial and reputational risks of AD outages.