Case Study: CommitDBA achieves 24/7 high availability and over 99.5% SLA compliance with Quest's Foglight for Databases

Enabling high availability with worry-free support

CommitDBA, a U.S.-based managed database services division of the Ross Group serving mid-sized clients across industries, needed a more capable monitoring solution to ensure round-the-clock availability and meet strict SLAs. Their previous tool lacked real-time alerts, deep-dive diagnostics and customization, making it difficult to provide consistent, high-availability support for multiple clients.

CommitDBA implemented Foglight for Databases, plus Foglight Performance Investigator and Foglight for Virtualization, leveraging Quest’s managed offering for smooth onboarding and cross-platform scalability. The change delivered 24/7 data access, critical redundancies, simplified pricing and cost-efficiency, enabled bundled managed services, and helped CommitDBA achieve well over 99.5% SLA compliance while winning new clients.

CommitDBA

Bailey Glenn

Foglight Administrator