Case Study: Domino's Pizza UK achieves continuous order flow and faster SQL troubleshooting with Quest Spotlight Cloud

Domino’s Pizza UK keeps orders flowing with SQL Server monitoring

Domino’s Pizza UK, the leading pizza brand in the UK and Ireland with over 1,200 stores, 35,000 employees and 106 million pizzas sold annually, runs a primarily SQL Server environment across more than 10 instances. The team relied on an internally built, per-server monitoring tool that was costly to maintain and could only store limited historical data, making it hard to detect and resolve database problems quickly and risking disruption to customer orders and operations.

The company moved from its in-house tool to Quest Spotlight and then to Spotlight Cloud, and uses Quest LiteSpeed for faster, compressed and encrypted backups. The cloud solution provides a single-pane view and a full year of high-resolution historical data, enabling faster root-cause diagnosis before issues impact customers, easy secure access for consultants, smarter job scheduling, reduced on-prem equipment and maintenance costs, and a shift from CapEx to OpEx with lower TCO.

Domino's

Jason Stapley

Data Services Team Lead