Case Study: Church of the Highlands achieves streamlined IT and secure identity management with Quest

Church Brings Members Together With IT

Jemena, an Australian utilities company, faced growing access management risks that threatened security and regulatory compliance across its IT environment. The challenge was to establish reliable control over user access and ensure ongoing verification of who had access to critical systems.

Jemena implemented Identity Manager as a single source of truth and put in place scheduled, automated attestations to tighten access control. The solution streamlined identity governance, reduced manual effort, and mitigated access-related risk by ensuring permissions were consistently reviewed and corrected.

Church of the Highlands

Shane Hamlin

IT Manager