Quest
228 Case Studies
A Quest Case Study
Casino New Brunswick, a four‑diamond resort complex in Canada with a 600‑slot casino, hotel and entertainment venues, was hampered by a manual, tape‑based backup process. With about 20 physical servers, 15 VMs and roughly 20 TB of data, IT staff spent hours swapping tapes and troubleshooting backups, recoveries could take days and once cost $10,000 in emergency data‑recovery fees, and backup traffic degraded guest services and network performance.
After deploying Quest AppAssure the casino automated and unified backups for physical and virtual servers, cutting about five hours of weekly IT work, reducing network impact, and saving storage through deduplication and compression. Recovery times dropped from days to minutes (as little as 15–20 minutes), consultant costs were avoided, guest‑facing services improved, and the solution is projected to deliver a 100% ROI within two years.
Marcel LeBlanc
IT Manager