Case Study: CareRx achieves 4× growth through seamless tenant migrations with Quest On Demand Migration

CareRx counts on migration tools from Quest to deliver the seamless IT migrations required for its aggressive M&A strategy

CareRx is a Canadian specialty pharmacy services provider with about 1,600 employees that has pursued an aggressive M&A strategy, acquiring portions of four regional pharmacies and quadrupling in size in under three years. Its small IT team faced the challenge of performing four partial Microsoft 365 tenant migrations on tight, legally constrained month‑end deadlines while maintaining compliance and minimizing disruption to critical communication and collaboration services.

To meet that challenge CareRx adopted Quest On Demand Migration to perform granular migrations of Exchange Online, OneDrive, SharePoint and Teams (and support for AD), enabling seamless consolidation of five tenants in less than three years. The solution delivered day‑one access to email and files, met strict timeline and compliance requirements, reduced migration effort, and gave the IT team a reliable, easy‑to‑use tool that supported the company’s rapid growth.

CareRx

John Stevens

Regional IT Team Manager