Case Study: Business School achieves unified IT asset management and automated image deployment with Quest

Business School Graduates to Unified IT Asset Management and Automated Image Deployment Solution

Business School, a UK-based higher education institution with about 600 staff, faced growing pains as rapid expansion left its small IT team relying on manual, time-consuming processes for imaging, patching and license tracking — at one point taking nearly four days to image 50 machines. The lack of integrated tools meant frequent firefighting, poor visibility of endpoints and limited capacity for strategic IT work.

The school deployed Quest’s KACE Systems Management Appliance (SMA) and Systems Deployment Appliance (SDA), supported by professional services, to unify asset, patch and license management and automate OS imaging. The result: one-pane visibility of all endpoints, faster compliance and inventory reporting, and a dramatic cut in imaging time (50 machines now done in a day), leading to happier users, reduced IT workload and measurable time and cost savings.