Quest
228 Case Studies
A Quest Case Study
McCarthy Building Company, a U.S. construction firm, faced time-consuming, manual IT processes: unreliable endpoint agents, poor inventory and asset visibility, a clunky help-desk workflow, only 20–30% patch compliance, slow imaging that took 2–3 weeks to update, and difficult software/patch deployments to remote construction sites with limited connectivity.
By deploying KACE Systems Management and Systems Deployment Appliances, McCarthy gained detailed asset inventories, an easier help-desk with separate queues, and fast, automated imaging and deployments. The IT team now manages over 3,000 endpoints (including cloud servers), can push frequent image updates and staged deployments, and estimates the solution paid for itself within months to a year while significantly reducing time and headaches.
Leyla McCrary
End User Computing Manager