Case Study: AE&C Services achieves 98% RPO and 92% RTO reductions and saves 1 hour/day with Quest Rapid Recovery

Airplane repair firm reduces risk with effective backup and recovery

AE&C Services, a U.S.-based aircraft component repair firm, relied on a growing, mission-critical SQL-based CMS (now 5TB) managed by a single IT administrator. Their legacy backup solution was manual and unreliable, leaving them vulnerable to frequent short power outages, up to 48 hours of potential data loss and lengthy restores, and putting FAA regulatory compliance and business continuity at risk while consuming valuable IT time.

The company deployed Quest Rapid Recovery for automated backup, replication and recovery with hourly (and configurable more frequent) snapshots, which cut RPO from 48 hours to one hour (98% reduction) and RTO from ~48+ hours to under half a day (92% reduction). The solution also saved about an hour of IT work per day, reduced costs by roughly 10%, provided offsite backup for regulatory compliance, and delivered reliable vendor support.

AE&C Services

Jason Holland

System Administrator and Software Developer