Case Study: Large Energy Company achieves fast, reliable Active Directory disaster recovery and 100% ROI with Quest Recovery Manager

Safeguarding power supply to millions with effective Active Directory disaster recovery

A major U.S. energy provider with 28,000 employees that supplies electricity to millions faced a serious continuity risk because Active Directory (AD) downtime halts core operations and customer service. Their manual, Microsoft-based AD disaster recovery process was slow and error-prone—annual recovery exercises could take around two days, and restoring a single deleted or modified AD object previously required 4–8 hours—leaving the business and its customers vulnerable.

The company deployed Quest’s Recovery Manager for Active Directory Disaster Recovery Edition to automate forest-level recovery and enable fast, granular restores. This cut object restore times to under an hour (a 4–8x improvement), simplified testing and deployment, provided flexible backup options (including cloud), and has already delivered 100% ROI while giving the IT team reliable, repeatable disaster-recovery confidence.