Quest Diagnostics
15 Case Studies
A Quest Diagnostics Case Study
Premier Management Company (PMC), a physician-owned ACO manager in North Texas and Southern Oklahoma, needed to improve care coordination, reduce costs, and prepare physicians for Meaningful Use and MACRA requirements. Although PMC had already achieved strong shared-savings performance, some physicians were still using paper charts, too many lab vendors were slowing workflows, and claims data arrived too infrequently to support timely action. PMC turned to Quest Diagnostics and its Quanum portfolio, including lab services, EHR, and analytics tools, to help address these gaps.
Quest Diagnostics implemented Quanum EHR, Practice Management, Revenue Cycle Management, Interactive Insights, and enhanced results datasets to give PMC faster, more connected access to patient data and quality metrics. The result was better reporting, improved workflow efficiency, and stronger care-gap closure: 9 of 12 physicians who had not met MU shifted to Quanum EHR, collection rates improved with fewer denials, and physicians gained real-time insights that helped support quality measures and patient outcomes. PMC said the Quest Diagnostics solutions were helping them advance toward higher performance under MSSP and MACRA.
Anwar Kazi
Chief Executive Officer