Case Study: Dr. Matthew Frankel streamlines practice management with Quest Diagnostics' Quanum Practice Solutions

Philadelphia doctor does it all with Quanum Practice Solutions

Dr. Matthew Frankel, an internist in Philadelphia, PA, was looking to modernize his 32-year-old practice by moving from paper charts to electronic health records while meeting CMS EHR Incentive Program requirements. His office, which serves about 20 patients a day and is part of an ACO, wanted an integrated technology partner that could cover multiple needs across the practice. Quest Diagnostics provided Quanum eLabs, which the practice was already using when it began evaluating EHR options.

Quest Diagnostics implemented Quanum Practice Solutions, including Quanum EHR, RCM, PM, EPCS, and eLabs, to connect clinical, billing, and prescribing workflows. The result was smoother data sharing, easier electronic filing of referrals and lab documents, less manual charting, improved denial management, and more efficient prescribing. Dr. Frankel also benefited from built-in regulatory support for meaningful use, PCMH, MACRA, and MIPS attestation, helping the practice stay compliant and better prepared for reporting requirements.

Dr. Matthew Frankel