Case Study: Hammerson achieves unified property and financial management with Qube Global's Horizon

Hammerson & Horizon A Partnership for Progress

Hammerson, a FTSE 100 pan‑European retail property owner and manager, faced fragmented agent systems, limited visibility over billings and service charges, slow reporting and cash‑flow risk as it expanded its portfolio. To centralize property and financial operations Hammerson partnered with Qube Global and reimplemented the Horizon property management solution to bring rents, service charges and purchase‑to‑pay processes onto a single platform.

Qube Global ran a phased two‑year reimplementation of Horizon, migrating complex data, training about 350 users and adding Purchase‑to‑Pay and Central Receipting functionality; Horizon now serves finance, property and centre teams and generates over 300 reports. The outcome is one version of the truth with instant aged‑debtor reporting, month‑end close and bank reconciliation in one day, tighter control of service charges and much reduced operational risk — measurable, business‑critical benefits delivered by Qube Global.

Hammerson

Andrew Thomson

Operations Director