Case Study: Gledhill Response boosts fleet efficiency and safety with Quartix real-time vehicle tracking

Gledhill Response maximise productivity with the Quartix tracking system

Gledhill Response is a Blackpool‑based, nationwide repair specialist for Gledhill hot water and heating appliances with 30 staff and 22 vehicles. The company needed a more flexible, user‑friendly fleet tracking solution after struggling with a previous supplier’s long leases, complex paperwork and an interface that wasted staff time — while also wanting better ways to manage dispatch, employee hours, safety and mileage verification.

They switched to Quartix’s award‑winning system, moving to direct short‑term rentals with a simple contract and an intuitive web interface. Real‑time Google Maps tracking, live traffic, and easy reporting have streamlined dispatching, reduced needless calls, improved safety checks and provided reliable mileage and hours data — saving time and money and prompting Gledhill to transfer the remaining vehicles to Quartix.

Gledhill Response

Ian Gledhill

Director