Case Study: Dunster House achieves real-time delivery visibility and fraud protection with Quartix vehicle tracking

Dunster House - Customer Case Study

Dunster House is a family-run manufacturer and retailer of garden buildings operating from six UK sites with a nationwide delivery fleet. The company needed better visibility of drivers’ locations and progress to improve customer communications, manage daily routes across multiple depots, and protect against false claims that could cost time and money.

By installing Quartix real-time vehicle tracking, Dunster House can see each driver’s exact location, group vehicles by depot, and assign custom locations for streamlined reporting. The solution improved delivery updates to customers, increased dispatch efficiency, helped disprove a fraudulent accident claim, and delivered strong, ongoing ROI—prompting a nearly 12-year partnership and high praise for the system’s ease of use and support.

Dunster House

Steven Baldwin

Transport Manager