Case Study: Doug Richmond Computer Services achieves accurate journey logs and streamlined invoicing with Quartix

Doug Richmond Computer Services - Customer Case Study

Doug Richmond Computer Services, based near Honiton, Devon, provides on-site computer support across a 35‑mile radius, relying on frequent driving to reach clients. Doug needed an accurate, reliable way to record journey start/stop times and job durations after a simple tracking system proved unreliable, so he evaluated several providers for ease of use, reporting and cost.

He chose Quartix and had the unit fitted in minutes; the old device was removed and discarded. The system delivers daily vehicle logs, journey routes and start/stop times, a mobile app and a time-on-site feature that has simplified invoicing. The reliable, accurate reporting and daily email logs have reduced administration and made managing field visits much easier for the business.

Doug Richmond Computer Services

Doug Richmond

Director