Case Study: Europe Telecom Company strengthens fraud detection and customer security with Quantzig Fraud Analytics

Europe’s Telecom Industry Faces Challenge from a Deluge of Cyber Attacks | Fraud Analytics Can Help, Says Quantzig

Europe Telecom Company worked with Quantzig after a cyberattack compromised its data management system and exposed sensitive customer information. Facing rising fraud risks across the telecom industry, the company needed a custom, round-the-clock fraud detection and management system to reduce leakage losses, protect customer trust, and identify the causes of telecom fraud.

Quantzig implemented a predictive fraud analytics model by integrating CRM data with network event data, billing information, customer transaction data, and payment records. The solution helped the telecom company detect network abnormalities in real time, thwart cyberattacks, prevent potential revenue loss, and strengthen data security and customer trust.