Case Study: HeavyWater automates loan document processing with Quantiphi’s AI Processing Assistant

HeavyWater - Customer Case Study

HeavyWater partnered with Quantiphi to tackle slow, manual loan document processing. Their challenge was handling new loans with over 400 different document types, large and fluctuating document volumes, and unstructured, disparate formats that made traditional extraction methods and regular expressions impractical.

Quantiphi implemented an AI Processing Assistant for loan document processing using a serverless AWS-based architecture with Lambda, Step Functions, DynamoDB, Elasticsearch, and EC2, plus OCR, clustering, named-entity recognition, and machine learning classification methods. The solution digitized processing at 7,500 pages per hour with 80% accuracy and reduced infrastructure costs by 30%, significantly cutting manual effort for data extraction.

HeavyWater