Case Study: eBay achieves enterprise-wide vulnerability visibility and faster remediation with QualysGuard

Securing the Worlds Online Marketplace with QualysGuard

eBay, the world’s largest online marketplace with hundreds of millions of users and a global payments platform (PayPal), needed a way to standardize and scale vulnerability auditing across its vast internal networks and many smaller partner networks. The security team faced rapidly changing infrastructure, large volumes of security data, and the challenge of helping partners with limited IT staff remediate risks quickly and consistently.

eBay deployed QualysGuard Enterprise with distributed scanner appliances to run automated, on‑demand vulnerability scans and produce centralized, role‑based reports. The solution fed alerts into trouble‑ticketing, provided remediation guidance and post‑fix verification, and delivered executive metrics and compliance evidence—making audits faster and less manual, improving remediation workflows, and establishing a consistent security baseline across eBay and its partners.

eBay

Chris Lalonde

Senior Manager, Information Security