Case Study: National Theatre achieves streamlined vulnerability management and PCI compliance with QualysGuard (Qualys)

National Theatre - Customer Case Study

The National Theatre in London, which runs multiple performance venues and a ticketing website that processes millions in sales, needed a simpler, more consistent way to secure about 60 servers and 1,000 workstations while meeting PCI DSS and other privacy regulations. With a small IT team (12 staff, only two handling security part‑time), the theatre struggled with manual, fragmented scanning tools, poor reporting, and expensive external assessors.

The theatre deployed QualysGuard’s SaaS vulnerability and compliance platform to automate network discovery, vulnerability and PCI scans, web‑application testing, and virtual host mapping. The solution delivered the detailed technical reports and summary documentation required by their bank, cut external consultancy costs and man‑hours, and enabled continuous PCI compliance while improving the organisation’s overall security posture.

National Theatre

Richard Bevan

IT security manager