Case Study: Polymer Solutions Incorporated achieves faster audit readiness and continuous compliance with Qualtrax

Polymer Solutions Incorporated - Customer Case Study

Polymer Solutions Incorporated (PSI) is an independent testing lab in Blacksburg, VA, providing chemical analysis, physical testing, R&D and litigation support for medical device, pharmaceutical, automotive and government clients. Facing a heavy regulatory burden (ISO/IEC 17025, multiple CFR requirements and GMP) and roughly a dozen audits a year—often unannounced—PSI was overwhelmed by paperwork and spent audit-prep time tracking records instead of improving processes.

PSI evaluated several systems and chose Qualtrax for its fit, training and cost. By automating compliance records and workflows, Qualtrax freed staff from mountains of paperwork so they could run system checks, review CAPAs and conduct final walkthroughs; audits became less stressful and PSI saw measurable time savings and stronger continuous-improvement capabilities—an ROI that goes beyond dollars and cents.

Polymer Solutions Incorporated

Carola Bousserghine

Polymer Solutions Incorporated