Case Study: J. Rettenmaier achieves streamlined document control and faster audits with Qualtrax

J. Rettenmaier - Customer Case Study

J. Rettenmaier, a global maker of fiber products serving industries from pharmaceuticals to food, faced growing document-control pain as thousands of Word files multiplied and manual processes became unmanageable. After an unsuccessful attempt with another vendor that proved costly and inflexible, the quality team needed a user-friendly, auditable document management solution that would support its rigorous quality standards.

They implemented Qualtrax, a flexible system that met their requirements and dramatically simplified workflows—approval steps dropped from 17 clicks to 1—while making updated documents instantly accessible and impressing auditors with rapid retrieval. Adoption has spread across departments, and the company is now expanding use into automated workflows and training, freeing staff from tedious document maintenance.

J. Rettenmaier

Paula Rumsey

Quality Control Technician