Case Study: Alpha Analytical achieves near-instant document approvals and company-wide workflow automation with Qualtrax

How Alpha Analytical’s Document Management System Led to Efficiencies Elsewhere

Alpha Analytical is a 250-person pharmaceutical and medical testing lab with a strong culture of continuous improvement and strict quality requirements. Despite high standards, the company struggled with laborious document control—thousands of documents tracked in spreadsheets made approvals slow (often three to six months) and locating records difficult.

After three to four months of planning and cross-functional training, Alpha implemented the Qualtrax electronic document management and workflow system. Staff now own and update their documents, approvals are nearly immediate, auditors praise the transparency, and the system has been expanded beyond documents to track safety incidents, instrument movements, vendor issues and customer complaints—delivering faster processes and broader operational benefits.

Alpha Analytical

Jim Todaro

Quality Assurance Manager