Case Study: Handy International achieves automated global document management and streamlined workflows with Qualtrax

Handy International - Customer Case Study

Handy International, the nation’s oldest seafood supplier, was struggling with an unsustainable, paper‑based process for managing documentation from 15 global suppliers—commercial invoices, temperature logs, QC reports and more—which led to missing records, lost productivity and poor visibility across its Southeast Asia operations.

By implementing Qualtrax, Handy automated document collection and workflows, centralized document control, and gave global teams access to the same approved files. The solution improved recall and audit readiness, standardized supplier processes, reduced physical paperwork, and was expanded into product development, accounting, packaging and quality control—effectively tying overseas operations into U.S. operations and improving overall efficiency.

Handy International

Brendan Sweeny

Director of Operations