Case Study: Colorado Bureau of Investigation achieves streamlined document control and faster audit readiness with Qualtrax

Colorado Bureau of Investigation Relies on Qualtrax

The Colorado Bureau of Investigation (CBI), led in quality by Clint Thomason, faced a recurring problem: although records were stored electronically, files were scattered across multiple locations, making daily work and biannual audits slow and error-prone. This inefficiency threatened their ability to maintain Quality Assurance Standards for Forensic DNA Testing Laboratories and ISO 17025 accreditation and consumed significant staff time.

CBI implemented Qualtrax to centralize document control, using its search, document tree, workflow, training/testing, and reporting features to ensure staff access only the current versions and to route processes consistently across four labs. The result: faster audit preparation, clear revision tracking, consistent training, reduced paperwork and confusion, and measurable time and resource savings for quality managers and laboratory staff.

Colorado Bureau of Investigation

Clint Thomason

Quality Manager