Case Study: BORIDE Engineered Abrasives achieves ISO 9000 compliance and faster audits with Qualtrax

Boride Engineered Abrasives - Customer Case Study

BORIDE Engineered Abrasives, a 70+-year-old manufacturer of abrasive products for metal and ceramic finishing, sought ISO 9000 certification but lacked an effective way to manage the required documentation and training records. The company needed a compliant, easy-to-manage system that wouldn’t overburden its internal IT resources.

BORIDE selected Qualtrax for its responsiveness, strong customer support, and hosted deployment. Qualtrax centralized procedures, MSDS, HR and quality records, training and nonconformance tracking, and gave every employee secure access—making audits quick and straightforward. The system helped keep audits a “non-event,” sped up reporting and processes, and supported BORIDE’s rapid growth (over 85% in four years) through ongoing support, custom reports, and integration into standard operating procedures.

Boride Engineered Abrasives

Steve Alexander

IT Manager