Case Study: FOSS revitalizes quality management with QualiWare

FOSS revitalizes FOSSway with QualiWare, using just 7% of the platform

FOSS, a Danish manufacturer of analytical instruments for the global food industry, faced a challenge with its quality management system, FOSSway, which was built on the QualiWare Platform. After two decades of use, the system contained outdated information and lacked clear ownership, causing employees to stop using it. This became a significant problem as the company grew, making a functional and living system essential.

With support from QualiWare, FOSS implemented a cultural shift and a revitalization project. This involved assigning clear process ownership, creating training materials and e-learning modules, and utilizing features like automated notifications for reviews. The solution led to a more engaged workforce and a living system, though a noted challenge was the vast potential of the QualiWare tool, of which they were initially only utilizing a small percentage.

FOSS