Case Study: World’s Leading Car Maker achieves improved transit-hub efficiency and spare-parts delivery reliability with Qualityze Inc.

World’s Leading Car Maker - Customer Case Study

World’s Leading Car Maker, a global OEM producing over a million vehicles annually and selling in 150+ markets, faced recurring wrong, short, delayed and damaged spare‑parts deliveries caused by mishandling at transit hubs and a fractured multi‑tier transport network. They needed continuous, auditable monitoring beyond contractual ISO 9001 certification to secure parts quality, enforce loading/unloading and 5S practices, and improve the after‑sales experience. Qualityze Inc.’s cloud solution, Qualityze EQMS, was chosen to address these gaps.

Qualityze Inc. deployed its Qualityze EQMS Supplier Quality Management Module to run transport‑hub system audits, capture vendor audit data, enforce guidelines, manage CAPAs and control supplier access to sensitive data. The implementation standardized monitoring across transit hubs, closed CAPA loops, improved ISO 9001 compliance, increased transparency with suppliers and reduced supplier‑audit and Cost of Poor Quality exposure by enabling prioritized, analytics‑driven audits — measurably strengthening parts delivery reliability and the OEM’s after‑sales performance.