Case Study: TriMed achieves a configurable, scalable eQMS and faster quality outcomes with Qualio

TriMed - Customer Case Study

TriMed, a California-based medical device manufacturer of upper and lower extremity orthopaedic implants, struggled to scale its quality operations — first with a paper-based system and then with an inflexible competitor eQMS that caused widespread frustration. Without an in-house IT team to write validation protocols, TriMed sought a vendor that could handle validation and provide a configurable, scalable quality platform; they chose Qualio as their eQMS.

Qualio implemented a validated, highly configurable quality management system (used for documents, training and events), completing validation in days and getting TriMed live within weeks. The results included 100% company engagement with the quality system, 98% of scheduled training completed on time, ~30% faster remediation workflows and a 22‑day reduction in customer feedback cycle time, while Qualio helped avoid expanding the quality team and accelerated product development.

TriMed

Michael Holcomb

Quality Assurance Director