Case Study: The Dot achieves supply-chain assurance and rapid eQMS deployment with Qualio

The Dot uses Qualio to help medical device companies solidify their supply chains

The Dot, a 35‑year‑old contract manufacturing firm in Irvine that handles test‑kit assembly, relabeling, fulfillment and related services, saw demand spike during the COVID‑19 pandemic as healthcare and medical device clients needed assurance their CMOs met quality standards. To provide visibility into manufacturing processes and formalize documentation and responsibilities, The Dot chose Qualio and implemented the Qualio Plus electronic quality management system (eQMS).

Qualio delivered a cloud‑based eQMS and quality‑as‑a‑service support that enabled The Dot to standardize processes, automate version control, and onboard rapidly—going live within six months—while reducing IT overhead. The Qualio Plus deployment provided strong onboarding and ongoing support, centralized knowledge management, and scalable, audit‑ready controls that improved consistency, client visibility, and The Dot’s ability to expand further into healthcare and medical device work.

The Dot

Edgar Gimenez

Quality Assurance Specialist