Case Study: LabPlex achieves audit-ready ISO 17025 compliance and 90% team engagement with Qualio

Preparing to grow with an opening market

LabPlex, a California cannabis and hemp testing laboratory that performs potency, microbial, pesticide, solvent, moisture and mycotoxin testing, needed to move off a basic paper‑based system to demonstrate rigorous, scalable quality as the market opened up. Quality Manager Ania Washington led the search for a digital quality platform and chose Qualio’s eQMS to replace manual processes and support document control, training and events.

Qualio was implemented because it met LabPlex’s priorities for ease of use and flexibility, providing a centralized library and closed‑loop workflows for audits and continuous improvement. As a result, 90% of the company now engages with the quality system, documents can be located in about 5 seconds, ISO 17025 compliance is maintained, and LabPlex uses Qualio Events to drive corrective actions—improving audit readiness and positioning the lab for future FDA/DEA compliance and growth.

LabPlex

Valerie Orta

Quality Manager