Case Study: Mutual of Omaha achieves 5x faster time-to-screen (5 days to 5 hours) with Qualifi

How Mutual of Omaha Cut Time-to-Screen From 5 Days to 5 Hours

Mutual of Omaha, a leading insurance and financial services provider, struggled with a time-consuming hiring process where manual phone screens across time zones stretched to five days, slowing onboarding and burdening recruiters. The talent acquisition team needed a more efficient screening method and turned to Qualifi to eliminate scheduling bottlenecks and improve candidate experience.

Qualifi’s on-demand phone screening platform let candidates complete voice interviews at their convenience and gave recruiters searchable recordings and transcriptions to review quickly, including features to speed playback. The result: time-to-screen fell from days to about 5 hours (5.39 hours), 10,588 interviews were created, a 68% completion rate, 98% positive candidate feedback, and Mutual of Omaha filled 523 front-line associates in one year — all achieved using Qualifi.

Mutual of Omaha

Mandy Campbell

Senior HR Specialist