Case Study: YOU, Inc. achieves an 80% reduction in write-offs and faster clinician training with Qualifacts' CareLogic

YOU, Inc. - Customer Case Study

Youth Opportunities Upheld (YOU, Inc.) is a nonprofit child welfare and behavioral health agency serving at-risk youth and families across 45 programs at 32 sites. Rapid growth and diverse program needs left the organization searching for a flexible, easy-to-use EHR that would support data-driven decision making, meet increasing regulator and payer requirements, improve clinician efficiency and satisfaction, reduce write-offs, and shorten training time.

YOU, Inc. selected CareLogic from Qualifacts and implemented a highly configurable system that clinicians and managers can adapt themselves. The solution delivered measurable gains — an 80% reduction in write-offs, clinicians saving 1–3 hours per week on documentation, training time cut from 8–10 hours to under 90 minutes, faster compliant claims and secure record exchange — enabling better resource allocation, improved care, and scalability for future needs.

YOU, Inc.

Jonathan Miller

Chief Information Officer