Case Study: Texas Community Mental Health Center (Center for Life Resources) achieves streamlined care and reporting with Qualifacts Credible EHR

Texas Community Mental Health Center (CMHC) Chooses Qualifacts Credible EHR

Texas Community Mental Health Center, through Center for Life Resources in Texas, needed an EHR that could support behavioral health, rehabilitative, and human services workflows while meeting complex state and program requirements. Qualifacts addressed this challenge with its Credible EHR, helping the organization move away from paper-based processes and better support residential services, IDD needs, and Texas CMHC mandates.

Qualifacts implemented a configurable solution with virtual care, mobile documentation, analytics, integrated treatment plans, and advanced state reporting. The result was a more streamlined clinical and billing workflow with uninterrupted operations, plus stronger support for quality measures and program performance tracking. Qualifacts also noted it now serves more than 100 Texas customers, including five Texas CMHC customers.

Texas Community Mental Health Center

Tammie McKelvy

Chief of Utilization/Quality Management