Case Study: Steppingstone Inc. achieves integrated EHR efficiency and better service tracking with Qualifacts

Steppingstone Inc. Uses Integrated EHR to Track Services

Steppingstone Inc., a public nonprofit in Fall River, MA, was managing clinical documentation, billing, claims, and reporting through a fragmented mix of paper and installed systems. The organization needed a single integrated EHR platform to improve tracking, support value-based reimbursement, and provide better visibility into services and financial metrics. Qualifacts and its CareLogic EHR were selected to address these challenges.

Qualifacts implemented CareLogic to centralize documentation, billing, claims, assessments, and analytics in one system. As a result, all programs moved to CareLogic, documentation quality and timeliness improved, billing became an in-house electronic function, and Steppingstone gained better visibility into services delivered and reimbursement. The organization also reported improved data access for grants and tracking, helping it operate more efficiently and meet state and federal requirements.

Steppingstone Inc.

Colin Haines

IT Director