Case Study: SeaView Community Services achieves better care coordination and efficiency with QualiFacts

Seaview Community Services - Customer Case Study

SeaView Community Services, a nonprofit behavioral health agency in Seward, Alaska, needed an electronic health record that could support value-based care changes, improve traceability across documentation and claims, and give providers more efficiency as the organization grew. Its previous system could not provide the integrated workflows, reporting, and interoperability it needed, so SeaView turned to QualiFacts and its CareLogic EHR platform.

QualiFacts implemented CareLogic to connect outcomes, assessments, scheduling, documentation, billing, and reporting in one integrated platform. As a result, SeaView improved compliance with Alaska’s 72-hour documentation rule, increased productivity through better scheduling visibility, and strengthened clinical and revenue cycle workflows; the organization said it met 95% of its CareLogic goals and was “miles beyond” where it had been before.

SeaView Community Services

Christine Cooper Sheehan

Chief Executive Officer