Case Study: Plains Area Mental Health Center achieves CCBHC implementation and enhanced support success with Qualifacts

PAMHC Plains Area Mental Health Center CCBHC Implementation and Enhanced Support Services Success Story

Plains Area Mental Health Center needed a new EHR platform to support its move to Certified Community Behavioral Health Clinic (CCBHC) status, including new program requirements, compliance needs, outcomes tracking, and reporting. The challenge became even greater when the COVID-19 pandemic forced the organization to transition to fully remote work, making it essential to find a flexible vendor partner. Plains Area Mental Health Center selected Qualifacts’ Credible Behavioral Health EHR and support services to help meet these demands.

Qualifacts implemented Credible and provided subject matter expertise and implementation support that helped Plains Area Mental Health Center stand up new CCBHC services while working virtually. The center now can manage CCBHC documentation, billing, and outcomes reporting, instantly calculate CCBHC measures, and use clinical dashboards and analytics to improve self-management and workflow. Three years later, Plains Area Mental Health Center is still expanding its services and is using Qualifacts’ Enhanced Support Services to further improve efficiency, dashboards, and data optimization.

Plains Area Mental Health Center

Kim Keleher

President and CEO