Case Study: Ouachita Behavioral Health and Wellness achieves stronger CCBHC care, compliance, and billing performance with Qualifacts CareLogic

Ouachita Behavioral Health and Wellness - Customer Case Study

Ouachita Behavioral Health and Wellness, a nonprofit community mental health provider in Arkansas, needed an EHR platform that could support its expansion into Certified Community Behavioral Health Clinic (CCBHC) services. The organization was looking for a way to integrate clinical documentation, billing, claims, and outcomes reporting while redesigning workflows and meeting new data and compliance requirements. Ouachita Behavioral Health and Wellness selected QualiFacts’ CareLogic EHR to help address these challenges.

QualiFacts implemented CareLogic through a remote, collaborative setup that supported new workflows, expanded services, and CCBHC program requirements. The result was faster billing, improved visibility into outstanding items, better integration with accounting, fewer denials, and cleaner claims. Ouachita Behavioral Health and Wellness also reported stronger clinical tracking, better productivity and task completion data, and improved support for outcomes reporting and data-driven decision-making.

Ouachita Behavioral Health and Wellness

Susan Smith

Chief Operating Officer