Case Study: Masada Community Mental Health Services achieves CalAIM billing success with Qualifacts

Masada Community Health Services CalAIM Billing Success

Masada Community Mental Health Services, a nonprofit provider of community-based mental health and social services in Los Angeles County, needed to quickly replace its EHR after security issues while meeting the complex documentation and billing demands of CalAIM. The organization was looking for a behavioral health-focused technology partner that could support LA County’s specific requirements and help it adapt to ongoing payment reform changes.

Qualifacts implemented an accelerated CareLogic EHR deployment for Masada, with support from CalAIM subject matter experts and flexible workflows tailored to local needs. The result: Masada says it was among the first LA County contracted providers to successfully submit claims and receive payment, and its CareLogic foundation helped the team self-manage documentation and operations ahead of the July 2023 CalAIM go-live.

Masada Community Mental Health Services

Patricia Tindbaek

Chief Development Officer