Case Study: LINK, Inc. achieves faster documentation, billing, and compliance with Qualifacts

LINK Inc. - Customer Case Study

LINK, Inc., a northwest Kansas nonprofit serving people with disabilities and behavioral health needs across 37 counties, needed an EHR that could support its growing Substance Use Disorder program. The organization required a solution that would streamline clinical documentation, billing, reimbursement, and compliance while handling the complex rules associated with SUD care.

LINK chose the Credible Behavioral Health EHR platform from Qualifacts. With Qualifacts’ support during implementation and training, LINK quickly went live and gained more efficient documentation, secure access to client data, and faster payment cycles. The organization also reported clean, accurate audit processes and strong progress on Medicaid-related forms, helping LINK scale its services and continue expanding its mission.

LINK, Inc.

Alisha Hammerschmidt

Substance Abuse Counselor and Case Manager