Case Study: Life Management Center of NW Florida achieves EHR reliability and stronger FASAMS reporting with Qualifacts

Life Management Center - Customer Case Study

Life Management Center of NW Florida struggled with a clunky, hard-to-update EHR that created usability problems for clinicians and billing staff and raised concerns about data integrity for reporting, including FASAMS. The organization chose QualiFacts and its Credible EHR platform to replace the old system and gain a more reliable, user-friendly solution.

QualiFacts implemented Credible and supported Life Management Center through onboarding, state reporting integration, and ongoing partnership over more than a decade. The result was improved ease of use, stronger reporting confidence, better data integrity, and responsive support during major disruptions like Hurricane Michael, helping the agency keep serving clients and adapt to changing compliance requirements.

Life Management Center

Suzanne Patterson

Senior Data Analyst