Case Study: Jewish Family Services of Greater Hartford achieves remote care and billing efficiency with Qualifacts CareLogic EHR

Jewish Family Services of Greater Hartford - Customer Case Study

Jewish Family Services of Greater Hartford, a community social services agency, needed to move from paper-based processes to a modern, integrated EHR that could support clinical documentation, claims, outcomes tracking, and data-driven decision-making. After dealing with unreliable uptime and weak support from prior vendors, the organization turned to QualiFacts and its CareLogic EHR for a more dependable clinical, billing, and reporting solution.

QualiFacts implemented CareLogic to help JFSGH go fully paperless, support remote care during the COVID-19 shift to work from home, and streamline documentation, billing, compliance, and analytics. The agency reported improved efficiency, more detailed reporting, better productivity, and stronger support for telehealth reimbursement and state/federal compliance, while also benefiting from integrated e-prescribing and a helpful user community.

Jewish Family Services of Greater Hartford

Andrea Sereny

Practice Manager