Case Study: White Bird Clinic achieves more efficient, intuitive workflows with Qualifacts

How Oregon’s White Bird Clinic Builds and Manages Efficient Clinical Workflows for Care and Compliance with Qualifacts

White Bird Clinic, a behavioral health provider, was looking for a better-fit EHR after a previous implementation left workflows slow, unintuitive, and staff dissatisfaction high. The clinic needed a platform that could support its clinicians and SUD counselors while adapting to changing programs, services, payment models, and compliance requirements, and it chose QualiFacts and its CareLogic EHR.

QualiFacts implemented CareLogic with a structured, clearly managed project plan and worked with White Bird Clinic to redesign workflows around the clinic’s needs. The result was a cleaner, simpler system that staff could manage more easily, improved efficiency and speed in day-to-day work, and a smoother implementation experience that White Bird Clinic described as one of the best it had experienced with a technology partner.

White Bird Clinic

Alex Hauge

EHR System Administrator